10 Common Misconceptions · Discover the Truth
Common Misconceptions
Common misinformation in e-export supports and the truth. Those who know correctly, take the right steps.
10
Common Misconceptions
10
Correct Information
5
Beneficiary Types
5986
Numbered Decision
Knowledge is Power
Wrong or Right?
Click on items to discover common misconceptions and real facts.
01
"Only large companies can benefit from e-export supports."
Wrong
✗
"It is a support program that only large firms and holdings can apply to."
✓
Under Decision No. 5986, different beneficiary types including companies, retail e-commerce sites,
e-export consortia, marketplaces and B2B platforms can benefit from supports. All beneficiary types can apply regardless of scale.
02
"Making a support application is very complex and takes a long time."
Wrong
✗
"The application process is very bureaucratic, requires dozens of documents and takes months."
✓
The application process is defined with clear steps. Applications can be made online through the Digital Incentive
Module. The E-Export Secretariat guides beneficiaries throughout the process and the required document list is shared clearly.
03
"Supports only apply to large marketplaces like Amazon and eBay."
Wrong
✗
"Only those selling on certain large marketplaces can receive support."
✓
Supports cover Amazon, eBay, Etsy, Trendyol, Ozon, Coupang and many other foreign digital marketplaces. E-export activities through retail e-commerce sites (DTC model) and B2B platforms are also within support scope.
04
"To receive support I must spend first and then get reimbursement, which is risky."
Wrong
✗
"I must spend from my own pocket first, and it's unclear whether the money will come back."
✓
Yes, supports work on a reimbursement (entitlement) basis. However, thanks to the pre-approval mechanism, beneficiaries can learn which expenses will be supported before starting activities. Application processes and payment conditions are defined transparently.
05
"Coverage application and support application are the same thing."
Wrong
✗
"I made the coverage application, so I will get the support now."
✓
Coverage is the first step and means the beneficiary is included in the support program. Then support pre-approval application, activity implementation and support payment application stages must be completed in order.
06
"E-export supports only cover advertising expenses."
Wrong
✗
"When I get e-export support, only my advertising expenses are covered, nothing else."
✓
Support scope is quite broad: many items are supported such as digital marketplace promotion expenses,
commission expenses, online store and infrastructure expenses, foreign logistics
expenses, consulting expenses.
07
"The E-Export Secretariat only collects applications and has no other function."
Wrong
✗
"The Secretariat is just a unit that collects documents."
✓
The E-Export Secretariat was established within TIM under Article 15 of Decision No. 5986. Its duties include coordination of applications,
impact analyses, guide preparation, providing information and support to beneficiaries and coordination with the Ministry of Trade General Directorate of Export.
08
"Upper limits are the same for all support types."
Wrong
✗
"The same amount is paid for each support item."
✓
Support upper limits vary by support type, beneficiary status and tier. For example, digital marketplace promotion support and commission expense support have different upper limits.
09
"I can benefit from consortium supports without forming a consortium."
Wrong
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"A few companies came together, we can get consortium support."
✓
To receive support as an e-export consortium, a consortium structure must be formed in accordance with the conditions specified in the Circular and coverage by the General Directorate is required.
10
"My sales on domestic marketplaces are also within e-export support scope."
Wrong
✗
"I can also get support for my domestic sales on Trendyol or Hepsiburada."
✓
Supports under Decision No. 5986 cover e-export activities to foreign markets. Supported activities must be carried out through foreign digital marketplaces or e-commerce sites selling abroad.
Would You Like More Information?
Visit our application process page for detailed information on e-export supports and application processes.